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Can I remove the 'Powered by ScopeMedia' tag?
Yes, upgrade to premium and you can disable the simile branding.
The widget is not displaying.
Try clearing your cache, or preforming a hard refresh ( Command + Shift + R ).
The widget stopped working.
Try clearing your cache, or preforming a hard refresh ( Command + Shift + R ). If problems persist, try to resync the widget.
How long is expected to sync my data with Simile?
Depending on the size of your catalog, it may take a few minutes to sync all your products. For over 1000 products, expect a one hour wait or more. For over 10000 products expect to wait a few hours.
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