Simile | Personalization Suite FAQ's

We hope you find the answers you're looking for, if not, please contact us at simile@scopemedia.com.

Where is the widget displayed?

Home Page

By defalt the widget is displayed underneath your featured collection.

Product Page

By defalt the widget is displayed underneath your product listing.

Cart Page

By defalt the widget is displayed underneath your cart items.

Order Confirmation Page

By defalt the widget is displayed underneath your order summary.

Can I change where the widget is displayed?

Yes, to change it's position on your site, please follow these steps:

Home Page

Copy and paste <div id="sm-home-recommend"></div> to your desired location in Liquid theme file.

Product Page

Copy and paste <div id="sm-product-recommend"></div> to your desired location in Liquid theme file.

Cart Page

Copy and paste <div id="sm-cart-recommend"></div> to your desired location in Liquid theme file.

Order Confirmation Page

Copy and paste <div id="sm-order-recommend"></div> to your desired location in Liquid theme file.

If you need any help to change the widget's position, please contact us at simile@scopemedia.com

How do I hide the widget from my product pages?

To hide the widget, see "Widget Settings" on app's dashboard.

How do I sync my products with the Simile app?

Simile will automatically sync all your products after you install the app and we sync your products in the background regularly. After you add, delete or edit your products, you may need to sync your products with the Simile app again.

How is the app displayed?

The app displays as a widget that presents unique recommendations as a slider on your product page. The items displayed are based user behaviour and purchase history. The app will show a collection of recommended products, a collection of bestselling products and the users viewing history.

How does personalization work?

The Simile AI creates an index of your products and their attributes. As your customers browse your store the AI uses this information combined with customer actions to make intuitive suggestions about complementary products.

Still need some help? Send us a message!

For any other questions, please contact us at simile@scopemedia.com